Privacy Policy

Information We Collect

When you visit Tendys, create an account, place an order, or contact us, we may collect information reasonably necessary to provide our products and services.

• Full name, email address, and phone number
• Billing and shipping address
• Order and purchase details
• Payment and transaction-related information
• Customer service communications
• Browser, device, and website usage information

Cookies & Storage Technologies

We use cookies and similar technologies to keep our website functional, understand how visitors use our website, remember certain preferences, and improve your shopping experience.

• Shopping cart functionality
• Session and checkout functionality
• Customer preferences
• Website analytics and performance

Why We Collect This Information

We collect and use information to provide a smooth, secure, and reliable shopping experience.

• Process and deliver jewellery orders
• Provide order confirmations and updates
• Process payments securely
• Provide customer support
• Manage returns, cancellations, and replacements
• Improve our website and shopping experience
• Prevent fraud and protect our customers
• Send important service communications

How We Protect Your Data

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

• Secure website connections using SSL/HTTPS
• Restricted access to customer information
• Secure payment processing
• Security monitoring and safeguards

No method of transmitting or storing information online can be guaranteed to be completely secure.

Your Rights & Choices

Depending on applicable law, you may have the right to make requests regarding the personal information we hold about you.

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion where legally applicable
• Opt out of promotional communications
• Withdraw consent where applicable
• Manage cookie preferences

Data Sharing & External Services

We do not sell or rent your personal information. We may share necessary information with trusted service providers who help us operate Tendys.

• Payment processing providers
• Shipping and delivery partners
• Website and technology providers
• Analytics services
• Customer support services
• Marketing services where applicable

Data Retention

We retain personal information only for as long as reasonably necessary to complete orders, provide customer support, meet legal and business requirements, resolve disputes, and maintain security.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

Payment Information

Payments made through Tendys may be processed by third-party payment providers.

Your complete debit card, credit card, banking, or other sensitive payment credentials are generally handled directly by the relevant payment provider rather than being stored by Tendys.

Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms. Tendys is not responsible for the privacy practices or content of those external websites.

We recommend reviewing the privacy policies of third-party services before providing them with your personal information.

Customer Accounts

If you create an account with Tendys, certain information may be stored to help you manage your account and shopping experience.

• Manage your customer account
• View your order history
• Complete future purchases more conveniently
• Manage saved information
• Receive relevant account communications

You are responsible for keeping your account credentials confidential.

Contact Us

If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us.

Tendys
Website: tendys.in
Email: [ADD YOUR CUSTOMER SUPPORT EMAIL]