The terms that guide your experience with Tendys, from discovering our collections to receiving your order.
By accessing the Tendys website, browsing our collections, or placing an order, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
If you do not agree with these terms, please do not use our website or place an order with Tendys.
We make every effort to ensure that product photographs, descriptions, colours and other information presented on the Tendys website are accurate. Actual colours may vary slightly depending on your display.
When you place an order with Tendys, you agree to provide accurate billing, shipping and contact information. An order is processed after successful payment and confirmation.
Orders are carefully prepared and shipped to the address provided during checkout. Delivery timelines may vary depending on destination, courier operations, holidays and circumstances outside our control.
Please ensure that your delivery address and contact information are correct before completing your purchase.
Cancellation and refund eligibility is governed by the applicable Tendys cancellation and refund policy.
Once a product has been sold and the order has been processed or dispatched, it is not eligible for a refund, except where an eligible return, damaged or incorrect product claim is approved by Tendys, or where a refund is required by applicable law.
Jewellery should be handled and stored carefully. Exposure to water, perfume, cosmetics, chemicals, sweat and improper storage may affect the appearance and finish of your jewellery.
The Tendys name, logo, photography, graphics, product descriptions, designs, written content and visual identity are owned by Tendys or used with appropriate permission.
Website content may not be copied, reproduced, modified, distributed or commercially used without prior written permission.
You agree to use the Tendys website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of our services.
Tendys may update these Terms & Conditions from time to time to reflect changes to our products, services, policies or applicable requirements.
If you have questions about an order, product, delivery, cancellation, refund or these Terms & Conditions, our team is here to assist you.
Have a question about your order or our policies? Get in touch with the Tendys team.
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